October 05, 2005
Sharing the folklore: Starbucks tribal knowledge
If you haven't visited Brand Autopsy lately, I'll refrain from criticizing you and politely ask that you take a few moments of your oh-so-precious time and head over there. It's not like I haven't asked you to stop by to visit them once or twice before. Is it really so far out of your way?I know, I know. You have your high-powered job and the kids and the soccer practice. But really. You're not hurting anyone except yourself.
Anyway, there's a great series of articles on Starbucks Tribal Knowledge. You know, that stuff that kind of gets passed from peer to peer, person to person? What? That doesn't happen in your organization? Even more reason to stop by.
Okay, okay. The use of the word "touchology" makes me a little squeamish, too. Just try to read past it.
I think it's interesting and informative. A thought provoking series, to be sure. And we all know what a fine judge of content I tend to be. Stop by anyway, hunh? Please, snookums?
Sharing the folklore: Starbucks tribal knowledge
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